FAQ
Frequently Asked Questions (FAQ)
Orders & Shipping
How long does it take to process my order?
All orders are processed within 2–5 business days (excluding weekends and holidays). High-demand periods may take slightly longer.
What are the shipping options?
We offer Standard Shipping (5–10 business days) and Express Shipping (2–5 business days) within the U.S. International shipping times vary by location.
Do you ship internationally?
Yes! We ship worldwide. International shipping times range from 7–21 business days, depending on your country.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery status.
Returns & Exchanges
What is your return policy?
We accept returns on unworn, unwashed items within 14 days of delivery. Customers are responsible for return shipping costs.
Can I exchange an item?
Yes! If you need a different size or color, we offer exchanges within 14 days of delivery. Availability of exchange items may vary.
Payments & Discounts
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and select digital payment options at checkout.
Do you offer discounts or promo codes?
Yes! Sign up for our newsletter and follow us on social media for exclusive deals and promotions.
Product & Sizing
How do I know what size to order?
Check our Size Guide on each product page to find the best fit for you.
Are your products true to size?
Yes! Our apparel runs true to size, but we recommend checking the size chart for accuracy.
Contact Us
Still have questions? Reach out to us. We’re happy to help!